We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy:
To return an item
All returns and exchanges must be pre-authorized by Customer Service and require a return authorization number. Contact us at 1-1231231234 to speak to a Customer Service Representative or via Email to request your return authorization (if eligible).
To obtain your refund, the item must be returned to us, unopened and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you.
Defective, damaged or incorrect items
If you received a damaged or defective item from us, or the wrong item was shipped to you, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. In addition, you will receive a full refund for the item, as described in our Refund Procedures. All returns and exchanges must be pre-authorized by Customer Service and require a return authorization number. Contact us at 1-800-1111111 to speak to a Customer Service Representative or via Email to request your return authorization (if eligible). We cannot accept items back that have been opened or used unless the item was received by you in a damaged or defective condition. To obtain your refund, the defective, damaged or incorrect item must be returned to us, unopened and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you.